![]() To prevent identity theft, Yahoo may not allow recovery emails to be sent to recycled email addresses. Your old Yahoo account may have been closed due to inactivity, and later that same username became available again for you or any new user to claim as their own. If you’re trying to regain access to a social media account using your Yahoo account, but aren’t receiving the recovery email, you may be using a recycled Yahoo email address. Suggest they contact their email provider for further assistance.Make sure they entered your full email address correctly.If you didn't find anything wrong with your account, then the issue is on the sender's side. If you get an error message - The instructions to fix the error should be included with the message.If you don't receive the email - Check some info on failed delivery messages.If you don't get an error - Your account is working as expected. ![]() Sign in to your Yahoo Mail account on a computer and send yourself an email. Email filters - Check your filters to see if the email could've arrived in another folder.Spam folder - Check your spam folder to see if the email was incorrectly marked.Blocked domains - Check if the domain was blocked by mistake.Blocked address - Check if the sender was blocked by mistake.Reply-to address - Make sure your reply-to address is blank.These settings can prevent email from getting to your Inbox: Use the steps below to quickly identify the reason behind this and if there's an issue with your account or the sender's account that's preventing the messages from arriving. Not getting the emails you expect is frustrating, especially when you are waiting for an important email.
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